Privacy Policy
At Lummy Ltd ("Company," "we," "our," or "us"), we are committed to protecting the privacy of our clients ("Client," "you," or "your") and users of our website, lummy.ai ("Website"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Services.
1. Information We Collect
1.1 Personal Information
Contact Information: Name, email address, phone number, and mailing address.
Billing Information: Payment details necessary for processing transactions.
1.2 Non-Personal Information
Usage Data: Information about how you interact with our Website and Services, such as IP address, browser type, and pages visited.
Cookies and Similar Technologies: We may use cookies to enhance your experience on our Website.
1.3 Client Content
Content Provided: Information and materials you provide for the customization of the Chatbot.
2. How We Use Your Information
2.1 Service Provision
To customize and facilitate the implementation of the Chatbot for your use.
To process payments and manage subscriptions.
2.2 Communication
To respond to inquiries, provide support, and send important updates regarding our Services.
2.3 Improvement and Analysis
To analyze usage patterns to improve our Website and Services.
3. Disclosure of Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our business, such as payment processors.
3.2 Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and use personal information about you.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites.
7. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes will be effective upon posting the revised Privacy Policy on our Website.
Continued use of our Services after such changes constitutes your acceptance of the new Privacy Policy.
9. Your Choices
Opt-Out: You may opt out of receiving promotional communications from us by letting us know over email.
Access and Correction: You may contact us to access or correct your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@lummy.ai
By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.