An AI assistant for your website and phone that answers every enquiry instantly, in your clinic’s voice — trained only on your clinic’s information, and set up entirely by us.
✓ Trusted by 50+ clinics across the UK, Europe & US
The clinics we work with
Evenings, weekends, between things — and whoever answers first wins the booking.
Illustrative simulation of a typical clinic’s month. Not live data.
Answers the calls your team can’t — texts booking-ready callers your booking link on the spot, and emails you the rest for a fast call-back.
Answers your website visitors instantly, 24/7, in any language — and guides them to book through your existing booking system.
The same questions, answered for you.
Lummy’s chatbot and phone assistant handle these instantly — so only the genuinely complex enquiries reach your team.
Lummy answers from your treatments, your prices, your tone of voice. It doesn’t guess, improvise, or pull answers from the internet.
It knows your treatments, prices and policies — because that’s all it’s given. If it doesn’t know, it says so and captures the enquiry for your team.
Used only to answer your patients and pass enquiries to your team — nothing else.
New treatment? New prices? We retrain it for you. It’s part of the service, not an extra.
“The AI has been quite personable — It’s like you already knew who we were, our brand, and how we speak to our patients.”
Louise FinnClinic Manager, Dr Eithne Brenner · Dublin“The most seamless thing we’ve implemented — and you’d think it’d be the opposite, since you have to train a chatbot on everything. It communicates beautifully.”
Michelle NormandinPractice Manager, Dr James Lee Plastic Surgery · Montreal“Sometimes I could pick up, sometimes I couldn’t. Most of the time I couldn’t.”
Dr Laurence MastersOrthodontist · Chester, UK“The AI has been quite personable — It’s like you already knew who we were, our brand, and how we speak to our patients.”
Louise Finn · Clinic Manager, Dr Eithne Brenner · Dublin
“The most seamless thing we’ve implemented — and you’d think it’d be the opposite, since you have to train a chatbot on everything. It communicates beautifully.”
Michelle Normandin · Practice Manager, Dr James Lee Plastic Surgery · Montreal
“Sometimes I could pick up, sometimes I couldn’t. Most of the time I couldn’t.”
Dr Laurence Masters · Orthodontist · Chester, UK
We learn your treatments, prices and tone from one short call plus your website, set everything up, and show you exactly how it answers. Nothing goes live until you approve — and we keep it updated as part of the service. Book the call
Clinics on Lummy capture roughly 28% more new patients — mostly the ones who used to reach out during busy times and after hours.
Assumes a 28% uplift — the average across clinics using Lummy, based on our own client data.
No — Lummy works alongside your team, absorbing after-hours and overflow work so your staff can focus on patients in front of them.
Lummy recognises when a situation needs a person and either transfers the call or captures a detailed message with full context. Patients can also ask for a human at any point.
Yes — during setup it’s configured to match your voice, services, treatments, and booking rules, so patients get a consistent experience.
It depends on your clinic’s size, languages, and products, with plans starting from 199 per month. Book a short demo and we’ll give you an exact quote based on your needs.
Yes — we’ll set up a fully custom version of Lummy based on your clinic’s information so you can see it working for yourself before committing. Book a demo →
A 20-minute demo, built around your treatments. No commitment, and nothing for your team to set up.
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Lummy