“The AI has been quite personable. It’s like you already knew who we were, our brand, and how we speak to our patients.”
Keeps your number
Calls go to Olivia only when nobody picks up.
Always says it’s an AI
Callers know who they’re talking to.
Emails you every call
Who called, why, and what they need.
What changes when Olivia picks up
How it works
A patient calls
Your line forwards to Olivia when nobody picks up.
Olivia answers
Opening hours, treatments, prices: from your clinic’s information.
You get the patient
Olivia texts your booking link and emails you a summary.
Talk to our AI receptionist.
A live demo in your browser. Ask about a treatment, prices or booking, as a patient would.
Your team’s phone rings first.
- 1Nobody can pick upBusy with a patient, or after hours · 20:14
- 2Olivia answers“Hi, I’m Olivia, the clinic’s AI assistant.”
- 3Booking link sentBy text, while the caller is still on the line
- 4Summary emailedTo your team, as the call ends
You stay in control.
- You choose the name, voice and languages.
- Hands over to your team when needed.
- Changes are made the same day.
Questions
Rather talk now? WhatsApp · contact@lummy.ai
Do patients know it’s an AI?
Yes. Olivia says so at the start of every call, and patients can ask for a person at any time.
Will it replace my receptionist?
No. It takes the calls and questions your team can’t get to, so they can focus on the patients in front of them.
How long does setup take?
Most clinics are live within 48 hours. We do the setup; you approve it.
See Lummy answer for your clinic.
We set it up on your information so you can try it. No commitment, nothing to install.
Rather talk now?
WhatsApp usThank you, we have it.
One of the founders will be in touch within one working day.