Keeps your number

Calls go to Olivia only when nobody picks up.

Always says it’s an AI

Callers know who they’re talking to.

Emails you every call

Who called, why, and what they need.

What changes when Olivia picks up

24/7calls answered, evenings and weekends too
4–5 hsaved per staff member a week
+28%new patients on average
48 hto go live, with nothing for your team to do

How it works

  1. A patient calls

    Your line forwards to Olivia when nobody picks up.

  2. Olivia answers

    Opening hours, treatments, prices: from your clinic’s information.

  3. You get the patient

    Olivia texts your booking link and emails you a summary.

Talk to our AI receptionist.

A live demo in your browser. Ask about a treatment, prices or booking, as a patient would.

AI PhoneOnly when your team can’t pick upTap to view

Your team’s phone rings first.

  1. 1
    Nobody can pick upBusy with a patient, or after hours · 20:14
  2. 2
    Olivia answers“Hi, I’m Olivia, the clinic’s AI assistant.”
  3. 3
    Booking link sentBy text, while the caller is still on the line
  4. 4
    Summary emailedTo your team, as the call ends

You stay in control.

  • You choose the name, voice and languages.
  • Hands over to your team when needed.
  • Changes are made the same day.
Sounds like our clinic
“The AI has been quite personable. It’s like you already knew who we were, our brand, and how we speak to our patients.”
Louise FinnClinic Manager, Dr Eithne Brenner · Dublin

Questions

Rather talk now? WhatsApp · contact@lummy.ai

Do patients know it’s an AI?

Yes. Olivia says so at the start of every call, and patients can ask for a person at any time.

Will it replace my receptionist?

No. It takes the calls and questions your team can’t get to, so they can focus on the patients in front of them.

How long does setup take?

Most clinics are live within 48 hours. We do the setup; you approve it.

Try it free

See Lummy answer for your clinic.

We set it up on your information so you can try it. No commitment, nothing to install.

Rather talk now?

WhatsApp us

Interested in
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