For plastic surgery practices

Every enquiry is a consultation. Don’t send one to voicemail.

Lummy answers your calls and website questions in seconds, day and night, so patients book with you, not the next surgeon on their list.

Try it free

Try it for free
Live in 48 hours
We do all the work

AI PhoneOnly when your team can’t pick upSee AI Phone →Tap to view

Your team’s phone rings first.

1
Nobody can pick upBusy with a patient, or after hours · 20:14
2
Ben answers“Hi, I’m Ben, the clinic’s AI assistant.”
3
Booking link sentBy text, while the caller is still on the line
4
Summary emailedTo your team, as the call ends

Listen to a real call1:10

AI ChatbotOn your websiteSee AI Chatbot →Tap to view

Plastic surgery practices using Lummy

Dr Grover
Dr Wever
Dr Barbara Craggs

Sound familiar?

A missed call is a lost consultation

When a call goes to voicemail, the patient often calls the next surgeon on their list.

Patients research at night

They compare surgeons in the evening and at weekends. The first practice to answer is often the one they book with.

They want answers right away

Recovery, results, how consultations work: patients expect quick answers, without searching your website.

With Lummy

Every enquiry answered

Calls and website questions, day and night, in the patient’s language.

Consultations booked sooner

Lummy sends your booking link while the patient is still interested.

Less work for your team

Your team gets a summary of every enquiry, instead of answering the same questions all day.

What changes with Lummy

24/7calls and questions answered

+28%new patients on average

56%of website enquiries come in after closing time

4–5 hsaved per staff member a week

A clinic like yours

Easy to set up

“The most seamless thing we’ve implemented, and you’d think it’d be the opposite, since you have to train a chatbot on everything. It communicates beautifully.”

Dr James Lee Plastic Surgery, Montreal

Michelle Normandin, Practice Manager

The worry

“You would think it would be the opposite, because you have to train a chatbot on all of the things that we offer and how we communicate.”

What changed

“If someone is on our website browsing for a procedure Dr Lee does not offer, the chatbot helps narrow it down, and still provides a nice customer service.”

The result

“It was so fast. Within a week I was sold already, just by the way the chatbot was answering. It communicates beautifully.”

Questions

Rather talk now? WhatsApp · contact@lummy.ai

Does it give medical advice?

Never. Anything clinical goes straight to your team.

Do patients know it’s an AI?

Yes. Ben says so at the start of every call, and patients can ask for a person at any time.

How long does setup take?

Most clinics are live within 48 hours. We do the setup; you approve it.