In their own words

Sounds like our clinic
“The AI has been quite personable. It’s like you already knew who we were, our brand, and how we speak to our patients.”
Louise FinnClinic Manager, Dr Eithne Brenner · Dublin
Easy to set up
“The most seamless thing we’ve implemented, and you’d think it’d be the opposite, since you have to train a chatbot on everything. It communicates beautifully.”
Michelle NormandinPractice Manager, Dr James Lee Plastic Surgery · Montreal
Before Lummy
“Sometimes I could pick up, sometimes I couldn’t. Most of the time I couldn’t.”
Dr Laurence MastersOrthodontist · Chester, UK

Some of our clients

  • Manchester Plastic Surgery
  • Blush Clinic
  • Dr James Lee Plastic Surgery
  • The Naderi Center
  • Refine Clinic
  • Clinique de l’ObservatoireClinique de l’Observatoire
  • Smiles By Maria
  • Smile Team
  • Dr WeverDr Wever
  • Chatham Facial Plastic Surgery
  • Dr GroverDr Grover
  • DOC Dilbeek
  • Eden Skin & Laser Clinic
  • Dr Kreidstein
  • Ortho World
  • Dr Barbara CraggsDr Barbara Craggs
  • Patrick Theunis
  • London Bridge Sports Medicine
  • Aura Dermatologie
  • Oxford CBT
  • Dr Eithne Brenner
  • Zannis Plastic Surgery
  • Waldman Plastic Surgery
  • Kaba All Chambers
  • Masters Orthodontics
  • DermoMedic
  • Fernando Soria

Dental · Aesthetic · Plastic surgery · Dermatology · Physiotherapy · Private health

Client stories

Dr Eithne Brenner’s clinic, Dublin

Louise Finn, Clinic Manager

The problem
“A lot of our patients are looking to book appointments and get information in the evening time, when all the jobs are done and the kids are in bed.”
What changed
“Ava, our AI assistant, is part of our team now. She asks the right questions, so before I make that call to the patient, I know exactly what they want.”
The result
“You’ve just made my life so much easier, honestly. And I love that I have the one company looking after both the chatbot and the phone.”

Dr James Lee Plastic Surgery, Montreal

Michelle Normandin, Practice Manager

The worry
“You would think it would be the opposite, because you have to train a chatbot on all of the things that we offer and how we communicate.”
What changed
“If someone is on our website browsing for a procedure Dr Lee does not offer, the chatbot helps narrow it down, and still provides a nice customer service.”
The result
“It was so fast. Within a week I was sold already, just by the way the chatbot was answering. It communicates beautifully.”

Masters Orthodontics, Chester

Dr Laurence Masters, Orthodontist

The problem
“It’s me, myself and I. I deal with emails myself, I deal with calls myself. Sometimes I could pick up, sometimes I couldn’t. Most of the time I couldn’t.”
What changed
“The beauty of the system is that it kind of answers everything for you. I was actually very surprised at the level of some of the answers.”
The result
“It just made my life simpler. It didn’t clog up my time.”
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